Be towards
Creative and analytic
and Enthusiastic to solve
Complex Problems

Ready for a challenge?

Your next career move?

    Heading2Market is currently seeking highly motivated and enthusiastic individuals for Appointment Setter positions as part of the lead generation department.

    Requirements

    • Excellent communication and interpersonal skills
    • Portray a pleasant and professional working ethics.
    • Attention to details because in order to document and provide all information needed for an appointment to happen.
    • Standards of technical proficiency
    • Sales experience

    Responsibilities

    • Take information from supervisors regarding cold / warm calling techniques
    • Call potential customers by following calling list provided by supervisors
    • Greet customers as they pick up the phone and introduce yourself and the company
    • Provide information regarding the service or product in question
    • Answer any questions that the potential customer asks to the best of ability
    • Make sure that the potential customer is not interrupted during conversation or questions
    • Take information from potential customers regarding their specific product or service needs
    • Jot down all information on a piece of paper or directly on to the company database
    • Ask potential customers of a particular time when they will be free to receive calls
    • Set appointments with potential customers at their convenience
    • Express gratitude to potential customers for their time
    • Assign a member of the sales force to each potential customer by providing briefs of conversation and customer needs
    • Ensure that sales force member follows up with potential customers
    • Document all calls made to potential customers

    You ...

    • Love to learn about new industries
    • Are excited by the acquisition of new customers
    • Have the ability to work in a fast-paced, ever-changing environment
    • Take direction well but can work independently
    • Share a passion for generating leads and sales
    • Have a strong attention to detail
    • Are brilliantly organized
    • Are flexible to changing business needs
    Location: Barcelona or Home Working
    Employment Type: Full or Part Time
    Job level: Senior
    Salary: Competitive
    Closing Date: 16-12-2018
    Soft skills requirements:
    + Self-Starter
    + Team Worker
    + Positive Actitude
    + Organized
    + Persuasive Communication

    Apply Now!

    Does it sound like you? Do you have what it takes to be one of us? If Yes then Act now!

    Send us your CV

    Heading2Market is looking for an enthusiastic Telesales Representative to contribute in generating sales for our customers. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help our customers grow by bringing them customers and developing business..

    Requirements

    • Proven experience as telesales representative or other sales/customer service role
    • Proven track record of successfully meeting sales quota preferably over the phone
    • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    • Ability to learn about products and services and describe/explain them to prospects
    • Excellent knowledge of Spanish and English
    • Excellent communication and interpersonal skills
    • Cool-tempered and able to handle rejection
    • Outstanding negotiation skills with the ability to resolve issues and address complaints
    • High school diploma; BSc/BA will be a plus

    Responsibilities

    • Contact potential or existing customers to inform them about a product or service using scripts
    • Answer questions about products or the company
    • Ask questions to understand customer requirements and close sales
    • Direct prospects to the field sales team when needed
    • Enter and update customer information in the database
    • Take and process orders in an accurate manner
    • Handle grievances to preserve the company’s reputation
    • Go the “extra mile” to meet sales quota and facilitate future sales
    • Keep records of calls and sales and note useful information

    You ...

    • Love to learn about new industries
    • Are excited by the acquisition of new customers
    • Have the ability to work in a fast-paced, ever-changing environment
    • Take direction well but can work independently
    • Share a passion for generating leads and sales
    • Have a strong attention to detail
    • Are brilliantly organized
    • Are flexible to changing business needs
    Location: Barcelona or Home Working
    Employment Type: Full or Part Time
    Job level: Senior
    Salary: Competitive
    Closing Date: 16-12-2018
    Soft skills requirements:
    + Self-Starter
    + Team Worker
    + Positive Actitude
    + Organized
    + Persuasive Communication

    Apply Now!

    Does it sound like you? Do you have what it takes to be one of us? If Yes then Act now!

    Send us your CV
“Huge thanks for bringing your positive attitude to work every day. Projects become easier to implement, customers become easier to satisfy and problems easier to solve.”

JOAN CARLES SANJURJO

MANAGING DIRECTOR

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